Reviews

Lily literally saved my hair. I was facing my fears walking into a new salon ashamed by the drastic mess that another (quite well-known) hairdressing establishment in Chelmsford had royally 'messed' up before they RUSHed me out the door without time to think. Lily took on the challenge like an absolute boss, resetting the mess, finally allowing me to feel comfortable in myself again, not to mention soothing the nerves for my upcoming wedding. I can't thank her enough. Nailed it.

What a lovely hair salon. I was made most welcome and Lily did my hair beautifully! I love it! I have already booked my next appointment.

From the moment I entered the salon I felt so relaxed. Phoebe did an incredible job on my new balayage colour. She listened to exactly how I wanted to look, and did above and beyond of what I had asked for. I am so so happy with my brand new look. I would highly recommend this salon for the absolutely wonderful customer service from beginning to end. THANK YOU SO MUCH X X X.

My daughter came to the salon to have her hair highlighted for the first time. She has very long hair and the colour was beautifully even throughout, they achieved such a natural look. She had some pieces that were home coloured and the salon were able to blend these with toner so that the hair had a blond gradient which was really lovely. She is so pleased with the outcome and can’t wait to revisit for a trim and future colour maintenance. The salon staff are lovely and the salon is immaculate. So pleased and prices were very reasonable especially for students happy to be hair models. Absolutely brilliant customer care and super pleased with the results.

Phoebe highlighted, coloured and cut my hair for the first time today (25/01/23). So, so happy. Such wonderful service, listened to what I wanted and gave excellent advice. Thank you

Went in to see phoebe and can I just say wow wow wow! Phoebe is so lovely and her work is amazing! I get a full head of highlights and I am never disappointed will forever stick to Stephen Alexander because of this amazing girl!

Phoebe was just superb! Did everything I wanted and more. So lovely, and puts so much love into her work! Thank you!!!

So pleased with my cut and colour today with Tony. After growing it for a while, it is exactly the style I want and the red hair colour is amazing!

Amazing salon, been going for years, moved away from the area but refuse to change salon, they are always brilliant.

Very clean and relaxed atmosphere, despite a number of hairdressers in action. My son was very impressed by his new style, so thanks to Tonio. Thank you.

I attended the salon for a restyle with the talented Tonio. He is a breath of fresh air. I showed him pics of what I was after and got a haircut that was perfect for me. The mark of a decent stylist is one that doesn't just copy a photo but instead creates a look that takes into account the difference between yours and the model's hair.

Another very enjoyable visit, thank you Lily!

Decided to have a restyle and took a picture in to show Tony and he done a great job, love the style the cut and it's much easier to manage. Will certainly recommend him to my family and friends.

I had my hair colour done from Lily a couple of years ago and was very pleased with the result. Also I can’t wait to get my hair extensions done from Betsy. The whole Stephen Alexandra team is wonderful and have never let me down. Will always come back here!! It’s the best salon in town

Always love my hair cut from Tony. He is friendly, professional, and knowledgeable - highly recommend! Ian

I am so grateful to Tony for my first haircut in over four months! I’ve received several compliments from friends, co-workers and even strangers on the street! Even though I moved over 40 minutes away from Chelmsford I always book my haircuts and colour treatments with Tony as there is absolutely no one else like him! 100% worth the drive for the beautiful results and the opportunity for an entertaining catch up with Tony. I’d give him more than five stars if I could!

I would not go anywhere else. All the staff are very friendly and welcoming. They all take pride in their work. There is always a happy atmosphere and I have never been disappointed.Tony is a brilliant stylist and always listens to what I want.

I want to thank Toni for a brilliant hair cut! He listens to what you want and offers expert advice, both on the cut and colour. The atmosphere in the Salon is second to none and this makes for a thoroughly enjoyable experience. Toni’s quick whit and humour adds to the pleasure!

I started coming to the salon around 7 years ago. I was initially nervous coming to the salon as my hair is a challenge. However the team have made my visits an absolute pleasure. Lily cuts and colours my hair, and she is always on point. I couldn't ask for better. 5*

I have been coming to Lily for the last 6 years and I don’t think I could have anyone else do my hair!! She always knows exactly what I want and the colours she produces are always beautiful - I get endless compliments from friends